Welcome Coffee / Registration Desk open

Opening & Welcome Address

'The Rise of Travel & Tourism'

• 'Global Business in a Changing World'
  Mr Urs Rohner, Chairman of the Board of Directors of Credit Suisse Group, Switzerland

• 'Tourism Trends: The Role of Shopping in Product Development'
  Ms Yolanda Perdomo, Director of UNWTO, Spain

• 'Winning over Incoming Chinese Shoppers'
  Prof Bin Dai, President of China Tourism Academy, China

Refreshment Break

'Global Travelling Today & Tomorrow'

• 'Understanding and Satisfying the Global Traveller : a Challenge'
  Ms Corinne Poux-Bernard & Mr Gabriele Pezzini, Co-Founders of Thinkers Consulting, France

• 'The Best is Yet to Come'
  Mr André Maeder, CEO of The KaDeWe Group, Germany

Lunch Break

'Seizing New Business Opportunities'

• 'Cross-Border Dynamics: How They Can Affect Retail Strategy'
  Mr Steve Sadove, Former CEO & Chairman of Saks Inc and Mr Mathieu Loury, SVP of Merchant Solutions, MasterCard Solutions, U.S.A

• 'New Opportunities for a Leading Brand'
  Mr Franco Savastano, CEO of Jelmoli, Switzerland

• 'Using Digital Innovation to Seize New Business Opportunities in Fashion'
  Mr Daniel Grieder, CEO of Tommy Hilfiger, U.S.A.

Refreshment Break

• 'Walking the High-Wire'
  Mr Michele Norsa, CEO & Group Managing Director of Salvatore Ferragamo, Italy

• 'From Brand Identity to Brand Entertainment - The Changing Face of Luxury'
  Mr Georges Kern, CEO of IWC Schaffhausen, Switzerland

• 'Ephemeral Urbanism, Pervasive Platform'
  Mr Marc Spiegler, Global Director of Art Basel, Switzerland
  
  Followed by Panel Discussion moderated by Mr Christian Papa, Director of HMKM, U.K., and including Ms Yuwadee Chirathivat, CEO of Central Department Store Group, Thailand

Closing Day 1

Official Dinner & Award Ceremony

Welcome Coffee

Opening Remarks

'Context & Technology are King'

• 'Leading in Low Visibility - a Competitiveness Outlook for 2016 and Beyond'
  Prof Stephane Garelli, Professor of World Competitiveness at IMD Business School, Switzerland

• 'Luxury Heritage Brand and Digitalisation'  
  Mr Frédéric de Narp, CEO of Bally, Switzerland

• 'Using Technology to Create Great Customer Experiences In-Store and Online'
  Mr Richard Umbers, CEO & Managing Director of Myer, Australia
  
  Followed by Panel Discussion moderated by Mr Bernhard Schweitzer, CEO and Mr Bernard Heiden CSO/Creative Director of Schweitzer Group & Interstore Design, Italy; and including Mr Sehun Park, Corporate Advisor at Galleria Department Store Group, South Korea

Refreshment Break

'The World is the Traveller’s Oyster – What Can We Offer?'

• 'The Story of the World‘s Number One Travel Retailer'
   Mr Colm McLoughlin, Executive Vice Chairman of Dubai Duty Free, U.A.E.

• 'M+: Retrofitting a Shopping Mecca with Art and Culture'
  Dr Lars Nittve, Advisor & Former Executive Director of M+, Hong Kong

• 'Going Global, Staying Local' 
  Ms Anne Pitcher, Managing Director of Selfridges & Co, U.K.

Annoucement of next IGDS Event

Closing Remarks

Farewell Snack

Optional Store Visit at Jelmoli